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Project & Maintenance Co-ordinator (1 year – Maternity Cover)

Main Responsibilities

* Maintain & schedule sub-contractors and maintenance operatives for Planned preventative maintenance (PPM) visits

* Manage property maintenance contracts and renewals including sourcing new suppliers

* Effectively plan and schedule maintenance operative’s diaries for Reactive and PPM's and ensure that the scheduling process is delivering maximum productivity each day.

* Diary and email management – Dealing directly with clients, subcontractor enquiries via telephone, email, and messages, including scheduling of appointments, meetings,

* Logging maintenance call outs onto a spread sheet, recording clients name and contact details and description of call out

* Liaising with clients, subcontractors regarding appointments and making access arrangements

* Chasing contractors and keeping clients updated on the status of jobs, should remedial works be required, request quotations from subcontractors

* Prepare quotations on headed paper and issue to clients for approval

* Purchase parts, materials, and office supplies - Raise purchase orders as required

* Chase sub-contractors for invoices to enable works to be invoiced out to clients on completion

* General administration- including data entry, updating logs & job folders with reports, invoices, photos, cost sheets etc

* Maintenance co-ordination, ie; booking visits, tracking jobs and progress, invoicing, database update

* Assist/manage project and small works as required.

* Adhoc Duties as required

Requirements

* Experience of having worked in the maintenance, construction, or property sectors.

* Excellent customer service skills with one year or more dealing with customer queries and complaints.

* Computer literate with experience in using Microsoft Office, including Word, Excel and Outlook.

* Ability to work and multi-task in a fast paced, dynamic environment.

* Excellent written and oral communication skills.

* Experience of planning, organising, and managing own workload.

* Ability to work to agreed deadlines with limited supervision.

* Ability to work independently, and as part of a small team.

* Ability to communicate, liaise and negotiate with a diverse range of people.

* Ability to manage and co-ordinate a variety of tasks at one time.

* Good decision making and problem-solving skills

* Attention to detail and good reporting, planning, and administration skills

Desirable Criteria:

* Experience in the construction industry advantage but not essential.

Please contact Neil Mears for more details or submit your CV and I will be in touch accordingly