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Marketplace Executive

Permanent

Leeds, Ls9  

Up to £27,000   

Working Hours: Monday – Friday 08:30 – 17:30

Hawk 3 Talent Solutions are working with an established and well recognised flooring company based in Leeds, who are looking for a Marketplace Specialist to manage and grow their online Ecommerce Presence.  The role will be responsible for taking the business’ Marketplace presence to their next step, through management of the inventory, listings and growing the platform into new retailers.

Main Responsibilities of the Marketplace Executive:        

Monitor inventory levels, ensuring that products and listings are accurate and up to date
Manage Product Pricing and representation
Build and monitor the effectiveness of pages on the marketplace, including analysing key metrics and making recommendations for improvements to the Senior Management.
Develop and implement standard operating procedures (SOPs) to ensure that all marketplace operations are standardised and streamlined
Communicate effectively with Senior Management, Internal Teams and Warehouse.
Processing Customer Orders,  Answering companies inbound calls, sales order processing and assisting with the sales contribution activities
Liasing with Warehouse in distribution and customer order updates
Keeping customers up to date with delivery updates and shipment notifications
Actively engaging with current or prospect customers via social media and online chat

Experience and Skills required

Experience in operations from a Marketplace or Ecommerce background
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Technical ability with the skill to quickly learn new tools and technologies
Must have great attention to detail skills
Must be a fast learner with the ability to multi-task in a fast-paced environment
Closing date is 16.01.2025  

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future