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We’re looking for a Retail Product specialist to define and implement a customer-focused product strategy, ensuring market alignment, compliance, and commercial success. This role involves managing product roadmaps, overseeing go-to-market plans, and driving product performance.

Role Overview:

Location: Keele (Hybrid – 3 days in office, 2 days remote)
Contract: Permanent
Department: Business Operations
Reports To: Head of Business Operations

Key Responsibilities:

Develop and execute a customer-centric product & proposition strategy
Build and manage a market-aligned product portfolio
Ensure regulatory compliance and full technical alignment
Create commercially viable business cases for product development
Define pricing, positioning, and upsell strategies
Monitor key performance indicators and drive product improvements
Lead cross-functional collaboration across sales, marketing, operations, and IT
Oversee product launch plans, lifecycle management, and operational readiness
Provide product training and technical support to internal teams

What we’re looking for:

Experience in a product/commercial management role, preferably in telecoms or broadband
Strong business case development and data analysis skills
High technical proficiency with a growth-focused mindset
Strong leadership, stakeholder management, and problem-solving skills
Excellent written/verbal communication & presentation abilities
Background in fast-paced, dynamic environments
Degree in Business, Marketing, or related field preferred

Interested? Apply now