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Customer Service Administrator

Location: Liverpool / Hybrid (Fridays at home)
Salary: Up to £28,000
Contract: Full time, Permanent
Hours: Monday to Friday, 9am - 5pmAn excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts a fast paced business within the beauty industry.

Job Description:

To liaise with customers to build strong relationships
Pro-actively managing a portfolio of customers by ensuring the customer's needs are understood
Building and retaining lasting internal and external customer relationships
Ensure service delivery is exceptional on every occasion
To accurately record sales orders received by telephone and e-mail for order processing.
To deal with enquiries from customers by providing details on products, samples and prices.
Provide sales support for the team, incorporating all administrative elements and contact.
Update spreadsheets as and when required.Person Specification:
Suitable candidates must demonstrate a proven track record in excellent customer service and administration skills.

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