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Due to continuing expansion our client, an international Manufacturer is actively seeking an experienced, dedicated, and ambitious Telesales Representative/Account Manager to complement their growing team.

Reporting to the Team Leader, duties to include:

· Contacting potential or existing customers to inform them about new products and services

· Reply to queries and emails about company products and services

· Establish customer requirements and close sales

· Direct prospects to the field sales team when needed

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company’s reputation

· Go the “extra mile” to meet sales quota and facilitate future sales

· Recording details of each call and sale and note useful information

As a successful Candidate you will possess proven experience as telesales representative or sales/customer service role together with excellent communication, interpersonal and negotiation skills with the ability to resolve issues and address client complaints.

A good knowledge of relevant computer programs (e.g., CRM software) and telephone systems could be beneficial but not essential as training will be given.

This is a fantastic opportunity to join a forward thinking, dynamic company with a competitive remuneration package and plenty of ongoing support and the opportunity to build a career within a dynamic environment