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My client offers a full range of mobility products directly to customers who need these to maintain their mobility and independence.

Our products are genuinely liberating and transformative.

We have requirement for a Scheduling & Installation Administrator to join the Sales and Marketing Team.

The Role – Scheduling & Installation Administrator

Liaising with installation partners and customers to arrange installation of products

Planning and organising installations using our business system

Completing all documentation with the highest levels of accuracy and providing this to the relevant parties

Dealing with queries relating to installation and finding solutions

Dispatch and track products and update stakeholders of any issues

Maximising opportunities for installations

Ensuring all documentation is received following installations and actioned

You will have the opportunity to see customers through the whole process to a successful outcome.

The Ideal Candidate:

A planning professional with excellent customer service and great organisational skills

Self-management with a ‘can do’ attitude

Excellent telephone manner

A genuine passion for helping people

Confidence using Microsoft Excel, Word, internet & email

Accuracy and attention to detail

Logical approach

Able to work to agreed process & procedures to meet and excel customer expectations

In-depth training will give you all the product knowledge you need to excel in this role.

We work with disabled and elderly people and want people who can demonstrate empathy and provide people with an excellent service.

You will be joining a family-owned business which is expanding rapidly in the UK and internationally. There is a positive, friendly and encouraging family culture across the business.

If you’re looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then let’s have a conversation