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Customer Service Roles - No Cold Calling, No Sales, No Weekends

Are you ready to join a role where you can make a real difference without the stress of cold calling or selling?

Do you value work-life balance and prefer a Monday to Friday role with no weekend shifts?

If so, this could be the perfect opportunity for you.

We're looking for friendly individuals to manage inbound calls and web chats from clients, with questions about their occupational pension schemes. Prior experience isn't necessary - full training is provided.

What You'll Do:

Respond to inbound queries via phone, email, and web chat
Make follow-up calls and return voicemails when needed
Accurately document actions and maintain up to date records
Deliver exceptional service while adapting to different customer situations
Manage challenging queries or calls with professionalism and resilience
Work efficiently to meet response times and "Right First Time" resolution targetWhy Join?

Our client offers a supportive environment, where your growth and success are the main priority. Here's what's on offer:

£13.30 per hour
6 month contract
Paid holiday
Onsite Parking
Continuous training and supportTake the next step in your career with a role that values teamwork, professionalism, and customer experience.

Refer a friend and earn up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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