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We are looking for a bright enthusiastic individual who has had at least 3 years general forwarding experience especially in Exports.

Duties

* Work according to the export process: including all country specific requirements

* Responsible for customer contacts

* Assist in supplier and customer queries

* Assure timely billing as per company policy

* Deal with all aspects of Imports/Exports

* Deal with all customer issues

* Provide excellent customer service

* Correct flow of documentation

* Able to work independently within the export process

* Be able to deal with all export shipments from start to finish

* Knows supplier conditions, deliver terms, Inco terms and purchasing conditions

* Good knowledge of computer system, and invoicing

* Knowledge and experience of Customs and documentation

* Good communication skills

* Able to manage own working time effectively

* Arranging air, sea & road import bookings

* Working start to finish on files

* Looking after key accounts

* Raising Invoices

* Managing direct client accounts

* Ensure customer queries and complaints are resolved efficiently and effectively in line with our policies and procedures.

Requirements

* Proven experience in an export operational role.

* Excellent data entry skills with attention to detail.

* Ability to work effectively both independently and as part of a team in a fast-paced environment.

* Strong organisational skills and the ability to manage multiple tasks simultaneously.

Hours

Monday - Friday 8am - 5pm