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SGB

Customer Advisor Apprenticeship Location: Darlington Salary: £15,766  

Are you looking for an exciting opportunity to earn while you learn?
Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.

Why Apply?
Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. 

About You:
We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.

Have a look at what your peers have to say:
Quote from ‘Amy’ – apprentice of the year award winner 2023
Amy started her apprenticeship with Scania, without any previous experience - a week after leaving school. A year and a half down the line and Amy is a qualified and key member of the Scania Family, offering a first-class service to our cus-tomers and the winner of our 2023 Apprentice of the Year Award. 
“I was only out of school for a week before starting my apprenticeship, at the age of 16. From the beginning, I was allocated a mentor who supported me through-out my apprenticeship journey. I was very much welcomed with open arms. I feel I have developed more as an individual in this job role, I believe I have become a more confident and independent person. Having the opportunity to fulfil the role of being service adviser and getting the chance to be nominated of apprentice of the year is one thing… but to actually be the one to win the competition is some-thing I could only have dreamt of”.

Closing Date: 02/03/2025

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Early Careers Team, we’ll be happy to discuss these with you.

When you apply for this role we may share your details with our apprentice recruitment partner and training provider, in accordance with our recruitment privacy notice. For further information on how we collect and use personal data about you or your rights over your information please review our privacy notice