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L&D Administrator (12 Month FTC)

IMServ is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

PURPOSE OF THE JOB:

Support the Head of Talent with the maintenance of learning content in WeLearn

Assist with LMS upgrades and data purges

Liaise with training providers to schedule courses

Ensure we hold full training records for company personnel

Ensure all certificates are kept in date by ensuring refresher courses are booked far enough in advance.

Work with the Head of Talent to ensure all paid for training is within budget.

Raise the relevant paperwork through the Procurement Process to onboard new suppliers of training

MAIN ASSIGNMENTS:

Maintain and develop and work to continuously improve the content of the LMS system

Produce and provide reporting on training data

Minimise the number of cancellations and no shows through clear and robust communication and reporting

Support the Apprenticeship programme by working with providers and facilitating in house training

Maintain the training calendar in WeLearn

Set up agreed learning journeys and assign to the relevant groups

Support with the creation and roll out of career journeys

Act as an ambassador for WeLearn and encourage users to actively use it

Facilitate and be the point of contact for both Virtual and On-Site workshops

Manage room bookings for training delivery

Liaise with internal departments to agree suitable dates for training

Analyse training feedback and work with the training manager to make changes to address any concerns.

Support the creation and delivery of the training strategy.

Keep accurate records of money spent against budget and look for ways to maximise the return through free content, subscriptions etc.

Manage employee enrolment for training, scheduling sessions, and organising resource to facilitate the training programme

Attend Milton Keynes site three days a week or as required

Attend Regional Meetings should the need arise

Maintain understanding of HSE requirements within our industry

ACCOUNTABILITIES:

Training delivered on time and in budget

All training records kept in date

All necessary stakeholders informed and involved

Embed and enforce the company HSE culture

PERSON SPECIFICATION:

Good level of written and spoken English

Previous experience of using a learning management system

Strong Microsoft Excel skills

Eye for detail

Tenacious, get the job done attitude

Ability to communicate at all levels, by email, phone and face to face!

Be able to make decisions.

Ability to work to deadlines

Awareness of Health & Safety requirements within a training environment

Driving License

COMPANY BENEFITS:

28 days annual leave plus Bank Holidays (contract dependant)

Annual leave Buy & Sell Scheme

Enhanced Salary Sacrifice Pension Contributions

Life Assurance up to 6 X Base Salary*

Subsidised Health cover*

Subsidised Dental Cover*

Contribution towards Eye Tests and Glasses

In Office & Out of Office Social Events

Retailer Discounts Platform

Employee Assistance Program

Wellbeing Centre

Car Salary Sacrifice Scheme*

Reward & Recognition

(*Length of service & T&Cs apply)

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of of IMServ’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership.

These are the key drivers of our business, that our customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date)