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Benefits:

* Competitive salary

* Pension scheme

* Opportunity to join a share scheme

* Career development and training opportunities

* A friendly and supportive working environment

Job Description:

We are seeking a Customer Service Advisor to join a busy, fast-paced team. As a Customer Service Advisor, you will be the friendly face of the company, handling customer enquiries via phone and email. Your role will include:

* Answering and managing a high volume of incoming calls

* Providing excellent telephone support and responding to customer emails

* Processing sales orders and managing multiple tasks with ease

* Problem-solving and building rapport with customers to resolve issues

* Collaborating with both internal and external teams to ensure smooth communication

* Handling administrative duties as required

The Customer Service Advisor will need to remain calm under pressure, delivering outstanding service even in challenging situations.

Skills & Experience:

The ideal Customer Service Advisor will possess the following:

* Previous experience in a similar customer service or administrative role

* Strong organisational skills with attention to detail

* Ability to handle a high volume of enquiries and multi-task effectively

* Warm, friendly communication style with excellent verbal and written skills

* Proficient in Microsoft Office and able to work independently

* Team-oriented, with a positive attitude and the ability to solve customer problems

Why Should You Apply?:

This is a fantastic opportunity for a Customer Service Advisor looking to work in a stable, growing company that values its employees. You’ll benefit from a great training programme, a strong team culture, and a variety of employee benefits, all while developing your career in a professional and friendly environment