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We are looking for an experienced individual with good practical knowledge of electrical, battery and petrol operated equiptment to join an established business and be an integral part of the after-sales service team.

We are looking for a multi-talented, hands-on, hardworking individual to fulfil this important role on a permanent basis.

Product Repairs responsibilities:

* Perform repairs/testing for different categories of tools.

* Effective processing of all warranty repairs from receipt to dispatch.

* Identifying common faults and consistently applying relevant solutions to prevent product returns.

* Close communication with the aftersales team and providing related information & technical support.

* Assist in other areas of the workshop and spare parts dept, as required.

* Any other ad-hoc duties, as required.

Experience/Skills required:

· Technically minded

* Ability to learn new skills (Inhouse training available)

* Mechanical engineering qualifications or working background would be an advantage

* Excellent communicator on all levels

* Demonstrate problem-solving skills

* Forklift licence desirable, but not essential

* Microsoft Office skills, previous experience with CRM systems

Job Types: Full-time, Permanent

Pay: Negotiable depending on experience

Benefits:

· Company pension

* Employee discount

* Life insurance

* On-site parking

Schedule:

· Monday to Friday

SALARY IS NEGOTIABLE DEPENDING ON EXPERIENCE