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Are you looking for a high-energy, client-focused role that supports a dynamic sales team? Would you like to become an integral part of a growing team in our vibrant Canary Wharf office, where collaboration and success are celebrated? Are you looking for competitive benefits and a progressive career path, with a company that ensure that high performers have plenty of growth opportunities? If so join us as a Fire & Security Sales Administrator and be an essential part of reaching our ambitious £11M sales revenue target for 2025! If you thrive in fast-paced environments and enjoy working with dedicated teams to deliver exceptional customer experiences, we'd love to hear from you. 

In this role, you'll directly support our SDRs, Bid Writers, and Estimators, ensuring smooth operations across the entire sales process. You'll handle everything from customer inquiries to quote management and coordination with technical teams. If you're detail-oriented, highly organized, and have a knack for multitasking, you'll be a perfect fit!

Key Responsibilities:

Support the sales team with quotes, proposals, and contract management.
Build and maintain relationships with existing clients to secure repeat business.
Qualify leads and support lead generation by managing inquiries and updating CRM systems.
Coordinate project timelines, installations, and ensure seamless communication with clients.
Maintain accurate sales records, generate service reports, and support the preparation of sales documents.
Competencies We Value:

Communication: Strong written and verbal skills.
Attention to Detail: High degree of accuracy in all tasks.
Resilience & Drive: Motivated to succeed in a fast-paced role with relentless focus.
Time Management: Skilled in balancing multiple priorities and meeting deadlines.
Team Collaboration: Work seamlessly with colleagues across departments.
Client-Centric: Always focused on meeting and exceeding client needs.
What We Offer:

Team bonus scheme and Amazon gift voucher on your birthday.
Auto-enrol pension scheme.
Regular company social events.
Growth-focused environment with clear progression paths.
Work in a stunning office location with a lively and supportive team.
Qualifications & Experience:

Minimum of 5 years in sales administration.
Proficiency in Salesforce, Salesloft, and advanced Microsoft Excel.
Familiarity with fire safety regulations is a plus.
Skilled in Microsoft Office and capable of managing multiple projects simultaneously.
Working Pattern

Core hours are 8am to 5pm, with the expectation of working beyond these hours 
         to meet deadlines, or when required by the business as and when necessary.

Working schedule: 5 days in the stunning Canary Wharf Office, working longer hours Monday to Thursday to leave early Friday.
About Us & Core Values

At Onyx, we have a clear purpose for our clients: "Protecting people, property & reputation."

Onyx Fire & Security provides fire safety solutions for a wide range of business sectors across the UK. Established over 15 years ago, Onyx Fire & Security are proud to be among the UK's leading fire safety companies.

Teamwork and Respect

Give time to your colleagues
Share your knowledge
Be patient & considerate
Customer Driven

The customer comes first
Understand your customer
Do more - Go the extra mile
Can Do Attitude

Be confident
Every problem has a solution
No excuses
Apply today and let's discuss how your skills and drive can help us achieve our vision