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Secretary Litigation Assistant

We are currently recruiting a Secretary Litigation Assistant for a reputable solicitors based in the Newport area.

The main purpose of the role is to provide direct support to Senior Fee Earners in the Department in a range of matters relating to commercial litigation and manage all client work allocated in accordance with the Firm’s standards.

Role Responsibilities

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To deal with enquiries, calls and correspondence from clients/other professionals, which do not need input from a senior member of the dept.

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To act in a semi-fee earning capacity and to accurately record and submit regular time recording in line with the firm’s/departments policy.

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To undertake basic fee earning duties under supervision, such as taking detailed client instructions in person or over the phone and managing conduct of files where assigned by a senior fee earner.

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Carry out research to assist senior fee earners in progression of cases.

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To ensure that all client work relating to files is processed correctly and expeditiously and that the client is kept regularly informed of progress and costs.

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Updating the case management system efficiently and effectively in accordance with departmental processes and procedures.

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When required, arrange and attend conferences with Counsel, instruct experts and review export reports.

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To follow file review procedures, ensuring that these are dealt with promptly.

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Assist the department in developing work processes for cases when required.

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To administer the opening, closing, storage and retrieval of client files in accordance with the firm’s procedures.

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Manage diaries/calendars for senior fee earners and where relevant own diary management.

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To ensure that the support staff allocated are progressing your work in a timely manner.

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To prepare bundles of documents for counsel and experts and trial bundles when required.

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To attend to clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care.

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To provide support to the firm’s support staff and fee earners as required.

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Greeting and dealing with “walk in” clients, to the office to take initial instructions or brief updates on their matter.

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Preparing draft bills.

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To maintain flexibility to attend conferences with clients which, on occasions may be outside of ‘normal working hours.’

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Management and development of Shared Administrative Resource

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To ensure the confidentiality of all the firm’s and client’s documentation and information.

Role Requirements

* Demonstrable ability to handle difficult/ upset clients and respond accordingly in sensitive situations

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Ability to maintain attention to detail and accuracy when recording information, carrying out a tasks

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Flexibility to work outside of normal office hours that may be required from time to time.

Person Requirements

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Law Degree (working towards one) or recognised equivalent

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High Proficiency in all Microsoft Office Packages including word, outlook e-mail, outlook diary functions.

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LPC graduate or recognised equivalent (desirable).

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Experience of working in a legal practice in a similar role (desirable)

Office working, based in Newport

Monday to Friday, 8.30am-5pm