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We are looking for a Processing Officer to work with a Local Authority based in Hertfordshire as part of the Parking Services team.

Job responsibilities include, but are not limited to:

- Process any enquiries from members of the public that may relate to:
o Penalty Charge Notices
o Parking Zones
o Car Park Maintenance
- Complete any administrative tasks as required, such as scanning documents, managing invoices and purchase orders, and parking suspension requests
- Manage any payments within the department
- Assist with other parking related requirements such as implementing emergency processes and maintaining relationships between the council and other organisations such as the DVLA

Candidate requirements:

- Previous experience of working within a similar role that focuses on administrative and financial processing tasks
- Previous experience of working with members of the public via telephone, email or in person

Please get in contact with Emily at Critical Project Resourcing if you would be interested in finding more information out about this work opportunity ((url removed))