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Are you a proactive Technical Business Systems Analyst with a passion for problem-solving and optimising business systems?

This opportunity is for a skilled Technical Systems Analyst to join a Newcastle-based team. You'll play a crucial role in supporting business systems, and driving continuous improvement.

About the Role:

You will be joining a small team and you will have the opportunity to help drive key processes, ensuring that the systems are well-supported and running efficiently. Your primary focus will be on core business systems, which handles everything from supply chain management to purchase order processing, ensuring a smooth flow of products.

You'll work closely with the infrastructure team to resolve issues and will be the go-to person for troubleshooting and fixing bugs that impact system performance.

Key Responsibilities:

Provide 3rd line support, addressing system issues, resolving bugs, and finding workarounds where necessary.
Manage tickets escalated, particularly when the system goes down or requires urgent fixes.
Work proactively to identify and resolve system inefficiencies
Communicate effectively with internal teams.
Work towards problem-solving and system improvement.Who you will be:

A proactive attitude. Someone who can identify issues and work autonomously to find solutions.
Working with business systems (marketing, finance, procurement, warehouse)
SQL experience
Ability to work on 3rd line support issues, including system down times, bugs, and other technical challenges.
Excellent communication skills
Familiarity with ticketing systems and working in a fast-paced, collaborative environment.This opportunity is paying up to £50,000 depending on experience and will be working in a hybrid environment of up to three times a week. If you think you have what it takes, please apply today