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An exciting opportunity has arisen for a experienced Bodyshop Estimator to join our Aftersales team at Lloyd BMW & MINI South Lakes.
Salary: Basic salary £32,000 per annum with OTE of £38,000.
Hours: Monday – Friday 8.30am – 6pm, occasional Saturday mornings as required
Role responsibilities:
* Dealing with all customers in a courteous, helpful and professional manner.
* Providing estimates for the cost of repair work.
* Generating computer based estimates and carrying out vehicles imaging.
* Ensuring all estimates are accurate, comprehensive and competitive.
* Liaising with insurance companies and engineers, resolving all queries promptly and ensuring good working relations.
* Handling customer complaints effectively, referring to management where necessary.
* Liaising with the Parts Department staff on orders and ensuring customers are informed of availability for fitting.
* Handing over vehicles when promised, explaining work and collecting any payments due.
* Maintaining an accurate filing system.
* Attending training courses as required, and keeping abreast of technical developments.
* Observing all relevant Health & Safety procedures.
* Follow up any unconverted estimates and recording results.
* Carrying out other duties as required from time to time.
Rewards and Benefits:
* 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday
* Healthcare cash plan
* Employee vehicle-discount schemes
* Highstreet discounts
* Childcare vouchers
* Cycle to work scheme
* Eyecare vouchers
* Free flu jabs
* Internal and manufacturer training
About Lloyd Motor Group:
Lloyd Motor Group is the largest privately owned prestige motor group in the North covering Cumbria, the North East, Lancashire and the South of Scotland. Our company prides itself on its professional yet personal approach in dealing with and supporting its Customers and Staff. Lloyd Motor Group now has 7 BMW & MINI Retail Centres, 5 modern Bodyshops, 4 Land Rover Retail Centres, as well as representing Volvo, Kia, Volkswagen and Honda motorcycles and Motorrad