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Location: Ilkeston

Hours: 40 hours per week, Mondays - Fridays 8:30 - 17:00

Holidays: 20 + Bank Holidays

Salary: up to £27,000 depending on experience

Key Responsibilities:

* Proactively follow up on all overdue debts via phone and email on a daily basis

* Resolve customer queries and disputes in a timely manner

* Send copy invoices and tickets as needed

* Distribute account statements via email and post

* Assist in managing the shared credit control inbox

* Handle inbound and outbound calls related to credit control

* Manage your own aged debt portfolio

* Process and post contra entries when a customer is also a supplier

* Identify accounts reportable under credit insurance terms

* Collaborate with account managers to maintain accurate customer ledgers

* Perform administrative tasks related to credit control

* Conduct monthly credit insurance reviews

Skills and Knowledge Required: The ideal candidate will have a minimum of 2 years’ experience in credit control, with strong verbal and written communication skills.

What’s in it for you? You will be offered a varied role that allows you to develop your skills, work independently, and contribute to a market leading business