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Time Appointments are working on behalf of a reputable Financial Services company who are currently looking for a confident, proactive, and personable Receptionist to join their team in Bury St Edmunds.

The reception is the central hub of the office where the successful candidate will play a vital role in supporting every department, handling a wide range of tasks every day. As a Reception Administrator, you’ll be a key part of the team – helping to ensure everything runs smoothly and professionally from the moment a client walks through the door.

Key Duties & Responsibilities:

* Opening and securing the office daily, keeping Reception presentable and welcoming

* Greeting visitors and managing appointments, refreshments, and safety protocols

* Handling all incoming calls and managing the telephony system

* Organising post (inbound and outbound), including scanning, filing, and courier services

* Banking cheques and processing client payments

* Booking meetings, managing office supplies, coordinating maintenance requests

* Ensuring meeting rooms are prepared and well-stocked

* Assisting with health & safety procedures including fire alarm testing and compliance checks

* Supporting with client onboarding, AML checks, engagement letters and record-keeping

* Helping new starters settle in with inductions, desk setups, and basic IT support

* Providing general admin support across the business when needed (typing, archiving, database updates, etc)

Skills & Experience Required:

* Ideally have relevant experience of working on a busy Reception and as an administrator.

* Have excellent computer skills, particularly using Microsoft Office Word, Excel and Outlook.

* Be very organised and have the ability to manage your time effectively.

* Demonstrate professionalism at all times.

* Be flexible and able to juggle a variety of tasks.

Benefits:

* A competitive salary

* Minimum 22 days holiday, plus bank holidays

* Birthday Leave

* Holiday purchase scheme

* Matching employer pension contributions up to 6% of salary

* Salary sacrifice available for pension contributions

* Income Protection if you are off work due to long term illness or injury equal to 50% of salary until State pension age

* Death in service benefit (4x basic salary)

* Private Health Insurance – Individual cover available

* Employee Assistance programme

* Length of service recognition

* Social events paid for or subsidised by the firm