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Quality Assurance Specialist

Are you a passionate Quality Assurance Specialist who wants to contribute to creating technology that gives a voice to those without speech? Smartbox is seeking a dedicated and talented individual like you to join our team and make a real difference in the lives of people with disabilities.

We take pride in being a leading company in assistive communication technology. Our innovative products, combining specialised hardware, advanced software, and engaging content, are used by individuals with diverse needs worldwide. Our products, accomplishments and aspirations are a reflection of our teams’ values: passionate, caring, empowering, achieving together and enabling change.

We believe that everyone deserves a voice, and our inclusive culture reflects this belief.

How will you be making a difference?

Working with software developers to enhance test strategy executing functional and exploratory testing of software on Windows and iOS platforms.
Creating and maintaining automated tests.
Co-ordinating and carrying out regression testing prior to software releases - flagging any issues before they are seen by the customer.
Compiling testing steps, reporting results and making recommendations for further QA.
Identifying and carrying out process improvements.
Tracking customer-impacting problems – analysing to understand impact and maintaining quality metrics to drive future improvement.
Advising the Head of Software Development on areas that need attention.

Essential Qualifications/skills/experience

Passionate about changing lives with assistive technology.
At least 2 years’ experience in QA testing.
Highly competent technology user.
Good time management skills and the ability to multitask.
Highly organised.
Prior experience in process improvement.
An inquisitive mind and a good problem solver.
A working understanding of issue-tracking.
Takes responsibility for own output.
Excellent interpersonal and communication skills.
Ability to translate technical information to a non-technical audience.
Flexible and enjoys a fast-paced environment.
A keen eye for detail.
Passion for the latest technologies and the benefits they can bring to this role.
Experience in automated testing of applications using Selenium and Specflow.

Why join us?

Join Smartbox for a fulfilling career where we prioritise inclusivity, flexibility, continuous learning, and personal development opportunities. Work with motivated colleagues in a supportive and enjoyable team environment. This is a rewarding role where you'll make a positive impact in the lives of disabled individuals every day.

Rewards and benefits

In addition to a competitive salary, private medical insurance, and a generous holiday package, we offer a range of perks including:

Smart casual dress code for office comfort
Free healthy snacks in our kitchens
Hybrid working model – Two office days weekly, with the flexibility to work from home
Paid volunteering day each year to support a cause of your choice
Long-term service rewards with additional holidays
Wellness benefits including online fitness trainers and gym discounts
Access to the wellbeing app Yulife for store discounts and services
24/7 Employee Assistance Programme for mental health and general support
Company pension, group life assurance, and income protection
Complimentary theatre and cinema tickets and organised social events
Eco-friendly options like cycle schemes and electric car leasing
Discretionary annual bonus for hard work recognition

Join Smartbox, where your dedication is rewarded with a host of benefits designed to support your wellbeing, development, and enjoyment at work.

Our Commitments

At Smartbox, we prioritise diversity and inclusivity in our work environment. Here's how we do it:

Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday.
Our recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with us.
We believe in adding to our culture, not just fitting in. Our diverse team combines unique talents to create products that reflect the diversity of our users and customers.

We’d love to hear from you

Click apply to complete your application.

Agencies

Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency