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Membership Officer – Remote
Leicester
Up to £32,000 + Excellent Prospects

CV Screen is recruiting for a Membership Officer for a fantastic association in the education sector. The role is remote with some travel to events around the UK and team meetings in London or Leicester a few times a year. A salary of up to £32,000 is available.

ROLE DETAILS
Your role as Membership Officer will see you support the development and management of the Association’s membership and accreditation processes.

You will co-ordinate and contribute to the services offered to Members of the Association; and to be a key point of contact for membership enrolment, renewal and support, thereby ensuring excellent member experience and data integrity as part of a small, dedicated and dynamic team. 

DUTIES & RESPONSIBILTIES:

-          Foster and maintain strong relationships with members both in the UK and internationally

-          Serve as the primary contact for members, engaging with them in person at key events

-          Respond to initial membership inquiries and oversee the processing of new applications

-          Lead the annual membership renewal program for the Association

-          Actively support and participate in the preparation and delivery of key events

-          Ensure accurate maintenance of the database records and member details

-          Provide timely and accurate reports on membership numbers and engagement activities

-          Assist in developing and producing membership guidance and marketing materials

-          Support the digital transformation and migration to a new CRM system through various activities

-          Perform any other necessary administrative tasks or activities

REQUIRED SKILLS

The Membership Officer will have the majority of the following experience:

-          Previous membership is essential or in the fundraising function of a non-profit or membership organisation

-          Proven administrative ability, with experience of processing data accurately

-          Extensive experience and knowledge of using a membership database or equivalent CRM system

-          Knowledge of creating and interrogating reports in databases

-          Experience of working within the membership or fundraising function of a non-profit or membership organisation is desirable

-          Understanding of the education system in the UK and/or abroad would be favourable

SALARY:
Basic salary up to £32,000
Benefits include:

-          Flexible working

-          Generous holiday entitlement

-          Pension scheme

LOCATION
Remote role with travel to events around the UK and team meetings in London and Leicester a few times a year.

TO APPLY:
Please send your CV to Skye Mclellan at CV Screen in strict confidence or call Skye for more details.

CV Screen is the Recruitment Agency managing this vacancy.

ALTERNATE TITLES
Membership Manager

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