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Service Manager - Housing

Up to £40,785.98 per annum

North-East Lincolnshire - Grimsby

Permanent, Full Time

Are you a Supported Housing professional looking for an exciting new role within an organisation committed to improving lives? Are you keen to support people to live independently? If so, our Service Manager role could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Specialist Housing team are critical to ensuring our customers can live independently and gain crucial life skills.

As a Service Manager at Longhurst Group, you will be leading our North-East Lincolnshire HRS, ensuring colleagues are delivering the highest standard of support to our customers. Further key responsibilities are listed below:

Ensure the service meets all contractual and regulatory requirements, meaning our service delivery is as strong as possible.

Work with commissioners and other stakeholders to meet service and customer needs, whilst occasionally assisting with contract & service level negotiations and tenders.

Help to manage new referrals, completing assessments to determine suitability alongside support and risk management planning.

To be successful in application for our Service Manager role, you’ll need a background in working across care and support settings, as well as managing anti-social behaviour. It’d also be useful to have experience in partnership working, including organising and running multi-agency meetings.

Our Service Manager role is based at North-East Lincolnshire HRS in Grimsby, contracted to 37 hours per week.

What you receive from us:

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Up to 26 days annual leave

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Life Cover of three times your annual salary (as part of pension scheme membership)

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Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine

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Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards

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Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing

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Free Eye Tests

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Free flu vaccinations

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Investment in your personal development through our extensive learning and development opportunities

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Professional subscription for membership fees relating to your role, paid for by us

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Family friendly, carers leave plus other paid leave

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Long Service Awards

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Carers Networking Group and resources to support Unpaid Carers

How to apply

Please click “apply” today to upload your CV detailing your employment history.

Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things - We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group.

Our company

Longhurst Group is one of the leading housing groups in the Midlands and East of England, providing more than 24,000 homes and a wide range of care and support services.

With a team of 1,300 colleagues guided by our shared values, our vision is to improve the lives of our customers and our colleagues and to enhance the communities we serve. We do this by focusing on two clear themes of work: Health and wellbeing and economic resilience. To see how we’ll achieve this through our Improving Lives strategy, please watch the video below