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Key Client Administrator  - Temporary to Permanent 
Northampton 
£25,249.64  (£11.44 per hour whilst temporary)
Full-time ( 10am-7pm until December then 8am - 5pm)

We are recruiting for a Global Logistics business in Northampton – this is a fantastic opportunity to join a vibrant, upbeat and friendly team.

This role involves providing high-level support and administrative duties for one of their key clients, ensuring an efficient and effective service.

The Key Client Administrator will be responsible for maintaining professional relationships and offering a first-class service in all aspects of logistics.

Duties

Deliver a professional service to key clients, managing all logistics-related tasks. 
Serve as the primary contact for client service issues. 
Stay informed on industry and environmental compliance standards. 
Build and maintain relationships with clients through first-line support via email and telephone. 
Perform administrative duties efficiently and as needed. 
Adhere to company procedures and guidelines. 
Provide coverage for colleagues during absences to ensure seamless service. 
Handle additional ad-hoc duties as assigned. 
Be flexible with weekend shifts as part of the rota.The Candidate

Proven experience in customer service or account management roles. 
Confident problem-solver with the ability to take initiative and resolve issues. 
Strong decision-making skills. 
Ability to take ownership of tasks and follow through to resolution. 
Excellent attention to detail. 
Empathetic and client-focused approach