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Holt Engineering are working with high profile company in the Swanwick area who are looking for a friendly Aftersales Coordinator.

An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Aftersales Coordinator will represent the company in every interaction they have.

This a permanent position paying from £28,000.

As a Aftersales Coordinator you will be: 

Responding to incoming aftersales and warranty requests 
Logging and maintaining a detailed tracker of all support requests & spare parts orders 
Preparing costings, quotations and invoices 
Using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales.
Coordinating refit projects, including shipping logistics, import/export of vessels
Off-site works whilst liaising with and updating clients' order progress
Planning of works in collaboration with the Production team, allocating labour, estimating work content, and creating quotations
Arranging all travel bookings and logistics for Aftersales visits 
Working with customs agencies to ensure a smooth delivery through transit of goods and parts
Managing incoming calls, transferring internally and ensuring messages are forwarded immediately to the responsible personTo be a successful Aftersales Coordinator: 

Proactive, can-do attitude with a drive to boost sales
Experience in sales, negotiations, and quoting works
Experience with ERP software (ideally Sage 200)
Experience working in a client-facing role
Strong knowledge of the marine sector 
Advanced Microsoft Office skills.Benefits for the successful Aftersales Coordinator:

Training and development
Private Pension
Life Insurance
25 days holiday plus bank holidaysThe working hours are Monday to Thursday 8am - 17:30pm with an early finish Fridays!

If you are an experienced Aftersales Coordinator looking for a new challenge Apply Now! Or call Sam on (phone number removed)