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Job Title: Technology Engineer
Salary: circa £75k
Contract Type: Permanent, hybrid working
Start Date: January 2025

Are you passionate about technology and providing exceptional customer support? We have an exciting opportunity for a talented Technology Engineer to join Oversight Board's dynamic and fast-paced Technology Team. As a key member of their team, you will be responsible for providing day-to-day support for technology services and ensuring a human-centric approach to user support. If you thrive in a stimulating environment and want to work on tactical and strategic projects, this could be the perfect role for you!

What you'll be doing:
* Responding to user requests for help and support
* Setting up and installing new computers, networks, and software
* Onboarding and offboarding of team members
* Diagnosing and fixing network and hardware/software issues
* Maintaining inventories of hardware and software
* Providing user training and developing support guides
* Working on continuous development and improvement initiatives
* Collaborating with other areas of the Technology Team on strategic projects

What we're looking for:
* Excellent customer service and communication skills
* Experience with system administration and Windows 10/MacOS
* Familiarity with Google Gsuite, Microsoft Office 365, and Slack
* Knowledge of cloud platforms and SaaS
* Ability to work in a dynamic and fast-paced environment and experience of Agile working
* Strong troubleshooting and problem-solving skills
* Passion for continuous improvement and creative thinking
* Familiarity with IT security and device management

Desirable skills:
* Networking experience (VPN, Web Proxy, LAN, WIFI)
* Familiarity with Zoom and Salesforce
* Interest in web design and DevOps

What's in it for you?
* Competitive salary and benefits package
* Health insurance and wellbeing support
* 9% employer pension contribution
* Hybrid working model
* Opportunity to work in a supportive and inclusive organisation
* Continuous learning and development opportunities

Join our client's team and be part of an organisation that values innovation, teamwork, and creating a positive impact through technology. Apply now and take your career to new heights!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you