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Transport Planner/Dispatcher – Felixstowe
£28-32K DOE
Hours (phone number removed)pm Rota (07.30-1600 / 9.30-1800) and weekend on call 1 in 4
Free Park
Pension

Company Description

International transport company based in Felixstowe with a European HQ are seeking an experience Transport Planner/Dispatcher to join our dynamic team in Felixstowe.

The ideal candidate will be responsible for planning, coordinating, and dispatching trucks to ensure timely and efficient delivery operations. The Transport Planner / Dispatcher will work closely with drivers, customers, and the operations team to ensure smooth operations, effective route planning, and adherence to company safety standards.

Key Responsibilities:

· Plan, schedule, and dispatch trucks for pickups and deliveries based on customer needs, route efficiency, and vehicle availability.

· Coordinate with drivers to ensure timely departures and arrivals.

· Maintain accurate records of deliveries, routes, and schedules in the system.

· Monitor real-time traffic conditions and adjust routes accordingly to optimize delivery times and minimize delays.

· Communicate regularly with drivers to provide updates, address issues, and provide support.

· Handle customer inquiries related to delivery status, delays, and other concerns.

Qualifications:

· Proven experience in a dispatching or truck planning role (at least 2 years preferred).

· Knowledge of transportation regulations and safety standards.

· Strong communication and organizational skills.

· Proficient in dispatching software

· Ability to multitask and work in a fast-paced environment.

· Problem-solving skills and the ability to think quickly in high-pressure situations.

Transport Planner/Dispatcher – Felixstowe
£28-32K DOE
Hours (phone number removed)pm Rota (07.30-1600 / 9.30-1800)
Free Park
Pension