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Homelessness Complaints & Review Officer

Location: Saffron Waldon (working from home) – This role is offered on an ad-hoc basis, estimated to be around 3-4 hours per week (Outside IR35)

Salary: £28.00- £30.00 per hour

Duration: Temporary (6 months)

Greenacre are pleased to be supporting an Essex based housing organisation, with their recruitment of a Homelessness Complaints & Review Officer.

The ideal candidate will have experience of Section 202’s and housing register.

What will you do in the role?

* To carry out thorough enquiries and investigations of complaints, reviews and legal challenges

* Handle complaints regarding s202’s

* Handle complaints regarding housing register disputes

* Carry out relevant inquiries and maintain accurate, detailed notes

Who would excel in this role?

* Experience of s202’s

* Experience of handling complaints and reviews

* Thorough knowledge of the housing register

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business