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Job Title: Credit Controller
Location: Longtown
Salary: £26,000 per annum
Hours: Monday to Friday, 08:00 – 17:00

Hybrid working available for 2-3 days per week after probation period is successfully completed.

The Role:

* Ensure all overdue debts are collected and recorded accurately.

* Minimise the risk of bad debts while supporting business growth in line with company plans.

* Perform tasks that may carry potential hazards. Adhere to company safety protocols to reduce risks.

* Make informed credit limit decisions based on company procedures, using discretion when placing customers on hold for overdue payments.

* Escalate overdue debts as per company procedures and report to trade credit insurers promptly and accurately.

* Manage your own ledger, approximately valued at £2 million, with a range of 750-1,000 customers.

* Prioritise your workload, ensuring timely contact with all customers on your ledger to meet individual and team monthly collection targets.

* Troubleshoot and resolve recurring issues to prevent future problems.

* Maintain a detailed and accurate ledger while following company procedures.

* Reduce debtor days and exposure to bad debts.

* Achieve monthly and quarterly collection targets.

Requirements:

* Previous experience in Credit Control or a similar role.

* Ability to work effectively within a team.

* Experience with SAP B1 is a plus.

* Confident and professional telephone manner when dealing with customers and colleagues.

* Basic knowledge of Excel and Outlook for managing your customer ledger.

* Organised with strong attention to detail.

* Excellent written and verbal communication skills.

* High level of accuracy in all tasks.

* Ability to reduce exposure to bad debts.

If you're interested in this role, please apply below. We will begin screening candidates for interviews next week