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CNC Service & Installations Engineer
Salary - £35,000 - £37,000 – Plus Overtime, Plus Car
Warwickshire - Location flexible
Homebased
Purpose of Role:
To carry out installations, service and breakdown requests (CNC machines) and to demonstrate first class customer care and positively always represent the client brand.
Specific Responsibilities:
· To always communicate positively and efficiently with the Service Desk.
· To complete and return all relevant documentation and liaise with the Service Desk daily.
· To visit customer sites to diagnose, install, service and repair machines with the purpose of leaving jobs in full working order
· Complete the service check, alignment/geometry sheets and upload to the customer file on SharePoint.
· Liaise with customers.
· Notify the Service Desk when job is complete.
· At customer sites, familiarise with customer rules and working practices, including health and safety policies.
· Always follow as a minimum requirement, the generic RAMS using all recommended PPE.
· Feedback to the Service Desk problems/issues on site.
· Notify the Service Desk when parts need collecting.
· When the job/customer dictates, there could be a requirement to lodge away from home.
· Ensure all measures are carried out to reduce the risk of accidents.
· Any other duties that may be required of you.
General Responsibilities:
Adhere to Company Policies and Procedures.
Adhere to guidelines as detailed in BS EN ISO 9001: 2015 and BS EN ISO 14001: 2015.
Health and Safety compliance always.
Adhere to the Company Expenses Procedure.
Knowledge & Skills Required:
Ability to install, service and repair CNC machines and equipment.
Ability to fault find, diagnose and correct errors as identified on CNC machine tools.
Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies.
A team player with the ability to work on own initiative and problem solve.
Knowledge of part identification and understanding of engineering drawings.
Mechanical and Electrical qualifications/experience.
PLC knowledge.
MS Office proficiency