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2x Permanent, Full Time (37 hours per week)

Hours to be worked across a rota covering the hours 8am-10pm, 5 days a week, across the team. Rota to be developed upon appointment of all colleagues. This role will partake in occasional paid on-call night rota to be shared with all roles in the service.

Gloucestershire’s best place to work and 2023 Housing Heroes employer of the year? Yes, that’s us. Awarded for our inclusive culture and commitment to Equality, Diversity and Inclusion? That’s right. Shortlisted at National Healthy Housing Awards? You’ve guessed it.

The opportunity

It’s an exciting time for us as we have recently acquired a new homeless property to support young people aged 18-25 at risk of homelessness and rough sleeping, which will be ready in January 2025.

Because of this, we’re now seeking a Specialist Support Worker –someone to provide effective one to one intensive person-centred support to the young people in our service.

Within the role, you’ll use a range of tools and techniques and deliver a flexible and inclusive support package to build confidence and independence. Working closely with the customers, you’ll develop individual support plans and build trust and confidence to ensure the agreed plans are monitored regularly and the progress is tracked, recorded and reported as part of the success outcomes.

You’ll understand any cultural stereotypes and biases based on historical and gender issues, sexual orientation, age, religion, disability, geography, race or ethnicity that impact the customer to support the implementation of a trauma informed practises, and provide support that is flexible and versatile, breaking down barriers and valuing differences.

We’d like you to have…

* Proven understanding and experience of working with young people in a support environment and trauma informed practices.

* Experience of working with and delivering a support plan framework which is outcome focused.

* Experience of problem solving and making informed decisions.

* Experience of working with the complex and chaotic lifestyles cohort to deliver success outcomes.

* Current knowledge and understanding of Housing Law and its application within social housing.

* Thorough understanding and up to date knowledge of homeless legislation and best practice and its implications for clients and housing organisations.

* A clear understanding of safeguarding, and risk assessments.

* Excellent communication and interpersonal skills with a strong customer focus and an ability to understand the needs and perceptions of different stakeholders.

* An NVQ Level 3 in Health & Social Care (Children and young people) and/or a Level 4 Certificate in Working with Children, Individuals and families & a certificate in Counselling are considered as desirable, however we are keen to hear from all candidates with the required skills and knowledge who may not have obtained formal qualifications.

Why us?

You may have sensed that we’re not just any social housing provider. We look to do things differently to achieve our commitment to building a healthy, vibrant, and inclusive organisation that treats people with respect and creates opportunities for all.

We have strong community roots and an ambitious five-year strategy which we are refreshing right now. In the last year we have undergone significant change in our operating environment, regulatory framework and with the needs and expectations of customers and colleagues.

Application Information

We’re interested to know about you, your skills and knowledge, and your motivations and how these align with our vision and values. To demonstrate this, please provide a CV and Personal Supporting Statement.

Closing date: 2nd January 2025.

Shortlisting will be carried out throughout the period of the advert and this closing date may be brought forward should we receive a large response from suitable candidates.

It should be noted that although we are keen to understand and consider contractual hour preferences at the application stage, any role offer cannot be guaranteed to meet the exact requests of all applicants.

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