Login to Apply

We are currently looking for 2 Technical support engineers to provide IT solutions while maintaining the organization's computer systems; this may require installing software, hardware, and network systems.

Attributes -

● Genuinely want to deliver 1st class customer service.

● Ability to work in a busy environment with a desire to learn new skills.

● Exceptional interpersonal skills and a passion for Customer service.

● A clear and calm communicator, able to deal with people at all levels of the organisation, up to and including Exec.

● A methodical approach with strong documentation skills.

● Good general technical skills across a range of technologies used by HML.

● Working within a fast paced forward thinking function.

● Experience of supporting end user computing and device lifecycle management.

Experience -

● Experience of Active Directory, supporting AD and Windows 10.

● Experience using and supporting G suite, Microsoft Office.

● Understanding of IT technologies and support principles.

● Mobile Device setup for Android and IOS.

● Experience of using the Remedy Service Desk Tool.

● Understanding of ITIL v3.

● Familiar with Azure Cloud Services