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Join Our Dynamic Team as a Customer Service Advisor!
Are you ready to bring your energy and enthusiasm to a company that thrives on excellence and customer satisfaction? We're on the lookout for passionate Customer Service Advisors to join our crew and make a real impact!

Who We Are:

We're the heroes behind appliance breakdown protection, keeping nearly 9 million homes across the UK running smoothly! As part of our team, you'll step into a role that provides an incredible work-life balance, an exciting and flexible onboarding process, and a fun, rewarding environment where your contribution truly matters.

Why You Should Join Us:

Imagine a workplace that offers you the flexibility to work remotely, all while being part of a vibrant, supportive team. You'll be joining our Service Excellence squad, where you'll be the go-to hero for customers in need, resolving their issues and delivering peace of mind in every interaction.

Your Mission:

As a Customer Service Advisor, you'll be the friendly voice and problem-solver who brightens our customers' days. Here's what you'll be doing:

Solve Issues Instantly: Use your skills to resolve customer problems quickly and efficiently.
Deliver Peace of Mind: Be the reassuring expert that helps customers keep their homes running smoothly.
Build Lasting Connections: Every call is an opportunity to leave a positive impact by providing friendly, professional support.

What We're Looking For:

Customer Service Rockstar: You have a passion for exceeding expectations and delivering first-class service.
Remote-Work Ready: Whether you're used to working solo or from home, you thrive in a home-office environment.
Communication Pro: Building rapport comes naturally to you, and you know how to connect with customers and show empathy.
Multitasking Master: Juggling tasks with resilience and finesse is second nature to you-you thrive in a fast-paced environment.

What You Can Expect:

Comprehensive Remote Training: Start with a 5-week virtual training program that equips you with everything you need to succeed. You'll learn, grow, and get to know your new colleagues from day one.
Flexible Shifts: Work between Monday and Sunday, 8am to 8pm. We provide the gear-you just need reliable broadband!

The Perks of Being a Hero:

World-Class Training & Growth: Enjoy full training, ongoing development, and a clear path to progress in your career.
Exciting Incentives: Regular rewards, competitions, and cool prizes to keep things fun.
Monthly Sales Bonuses: Boost your earnings with performance-based bonuses every month.
Generous Leave: Enjoy 33 days off, including bank holidays, to rest, recharge, and do what you love.
Free Appliance Protection Plan: Experience our top-tier service yourself-plus, enjoy discounts for family and friends.
Employee Assistance Program: Access support for your health, relationships, finances, and more, completely free.
Health & Wellness Perks: From discounted gym memberships to help with dental, optical, and physio costs, we've got your well-being covered.
Pension Contributions: Secure your future with matched contributions of up to 5%.
Life Assurance: Benefit from employer-funded life cover at 4x your salary.
Exclusive Discounts: Save on Sky TV, mobile packages, and a wide range of high street and online stores.
And Much More: From travel loans and car leasing to Cycle to Work schemes, we offer a range of fantastic benefits designed with you in mind.

Ready to Join Us?

If you're looking for a rewarding role in a supportive and fun environment, we'd love to hear from you. Apply today and become part of a team that values your talent, supports your growth, and helps you build an exciting career