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Our client is a small, yet key company based in Loughborough

They are now seeking an experienced Logistics Manager to join them on a full time, permanent basis

Key responsibilities

* Develop an understanding of day to day operational activities of the organisation

* Provide Senior Management support across all departments in the absence of other managers

* Attend monthly SMT meetings across various Locations

Logistics Operations:

* Oversee the selection, picking, packing, and dispatch of products available 24/7, including managing day service and out of hours dispatch operations.

* Act as the key relationship manager for all courier services, ensuring timely deliveries and addressing any delivery failures or issues.

* Support the development of the packaging materials, identifying and utilising the most effective, efficient, and cost-effective packaging for products.

* Working with the Managing Director to support the development and expansion of logistics service.

Procurement and Supplier Management:

* Develop and maintain strong relationships with suppliers, negotiate pricing, and manage the procurement process to ensure it is effective, efficient, and cost-effective.

* Continuously evaluate and adjust the stock range of both new and current products to optimise the supply chain.

Stock and Inventory Management:

* Manage stock items such as consumables, collection kits, stationery, uniforms, and general procurement.

* Ensure proper stock levels are maintained, oversee the dispatch and return of collection and event kits, and manage the stock management software system for accurate record-keeping.

* Responsible for equipment register for all equipment, and supporting the management of equipment within your department and other departments including:

* ensuring calibration/servicing/repairs for critical and non-critical equipment is carried out in a timely manner.

* liaise with relevant department managers in respect to the replacement of faulty or damaged equipment to ensure the smooth running of the service.

Facility and Vehicle Management:

* Manage the maintenance and readiness of all charity vehicles and coordinate with the Managing Director to manage insurance-related matters for these assets.

* Oversee the maintenance and cleanliness of facilities in Loughborough, ensuring they meet the operational standards and requirements.

Compliance and Quality Control:

* Ensure all operations comply with the principles of Good Manufacturing Practice.

* Support the Quality Department in product recall processes, manage temperature monitoring of equipment, and handle non-conformance reviews and audits.

Team Leadership and Development:

* Manage the logistics team, including Out of Hours Dispatch Assistants, ensuring effective scheduling and task allocation.

* Collaborate with the Training Department to ensure all team members receive necessary training and that annual reviews are conducted.

* With support from other key staff, support and grow the team of volunteer drivers.

Reporting and Interdepartmental Collaboration:

* Produce regular reports for the Managing Director, Senior Management Team, and Quality Department detailing logistics performance and strategic alignment.

* Maintain effective communication with key departments such as Laboratory, Customer Service and Quality to enhance service delivery and resolve operational challenges.

Emergency Response and Operational Readiness:

* Participate in an on-call rota for emergency and holiday cover, ensuring the organisation can respond swiftly to urgent supply needs.

* Support other managers and cover essential duties in their absence, demonstrating flexibility and reliability in emergency situations.

* Appropriate managerial/business administration qualification

* Certified in Logistics, Transportation, and Distribution (CLTD)

Experience required:

* Knowledge of Good Manufacturing Practice (GMP)

* Familiarity with regulatory compliance and quality assurance processes

* Experience with procurement and stock management

* Proficient in all core aspects of Microsoft Office applications

* Proven experience in logistics and supply chain management, preferably in the veterinary or related healthcare sectors.

* Full UK Driving licence

* Strong leadership and interpersonal skills to effectively manage and motivate a diverse team

* Excellent organisational and strategic planning abilities, with a keen eye for detail

* Ability to handle high pressure situations and complex logistical challenges with a solutions-oriented approach