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A fantastic opportunity has arisen for an experienced Administrator/Order Processor to join an established Distribution Company in Stevenage. 

You will receive a competitive basic salary of £27,000 - £28,000 per annum, plus a quarterly bonus of £375 (after probation). Along with this, you will also receive a pension scheme, 22 days holiday plus Christmas shut down, access to a virtual GP service and an onsite gym. 

Your role as Administrator/Order Processor:
You will be working as part of a large team in an open plan, fast paced office environment, providing administration support to the Customer Account Managers and making sure that the orders taken by the project team are processed in a timely fashion, pass through the operations department as required and are dispatched to the customer as required. 

Main duties will include: 

Dealing with an existing customer base of business clients
Handling incoming calls and emails from your clients on a daily basis
Dealing with Goods In queries and issues
Processing orders through to delivery with the customer
Dealing with stock management and delivery dates
Dealing with returns of faulty or incorrect items, arranging refunds or credits
Responsible for export compliance paperwork (liaising with the Export Administrator)
Quarantine stock management
Credit notes applications
Shipping prioritisations
We’re looking for an Administrator/Order Processor with:

Great communication skills as you will be dealing with a variety of individuals.
Excellent team player – happy to help out
Extremely customer focused – someone with a desire to get things right first time
Must, must, must have excellent organisational and time management skills
Good working knowledge of Excel and Word
Above average ability with maths and English!
If this is of interest and you have the relevant skillset listed above, we would love to hear from you! 

To apply for this role as Administrator/Order Processor, please click apply online and upload an updated copy of your CV.

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