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Cityworx are recruiting for a Head of Supported Living Services.
As The Head of Supported Living you will oversee the strategic and operational management of supported living services for adults with diverse health and social care needs. This role involves ensuring high-quality care, compliance with regulatory standards, and the development of innovative service delivery models to enhance the well-being and independence of service users. The services you will head up are based in the midlands and surrounding areas. You will be supported by a strong and experienced team
Key Responsibilities:
* Leadership and Management:
* Provide strong leadership to the supported living services team, fostering a culture of excellence and continuous improvement.
* Develop and implement strategic plans to enhance service delivery and achieve organizational goals.
* Ensure effective communication and collaboration across all levels of the organization.
* Service Delivery:
* Oversee the day-to-day operations of supported living services, ensuring high standards of care and support.
* Monitor and evaluate service performance, implementing improvements as necessary.
* Ensure compliance with all relevant legislation, regulations, and best practice guidelines.
* Quality Assurance:
* Develop and maintain robust quality assurance systems to monitor and improve service quality.
* Conduct regular audits and inspections to ensure compliance with regulatory standards.
* Address any issues or concerns promptly and effectively.
* Staff Development:
* Recruit, train, and develop a skilled and motivated workforce.
* Provide ongoing supervision, support, and professional development opportunities for staff.
* Foster a positive and inclusive working environment.
* Stakeholder Engagement:
* Build and maintain strong relationships with service users, families, carers, and external partners.
* Act as a key point of contact for stakeholders, addressing any concerns or queries.
* Promote the service and its achievements to a wider audience.
* Financial Management:
* Develop and manage budgets for supported living services.
* Monitor financial performance and ensure efficient use of resources.
* Identify opportunities for cost savings and revenue generation.
Qualifications and Experience:
* Degree in Social Work, Health and Social Care, or a related field.
* Significant experience in a senior management role within health and social care.
* Strong knowledge of supported living services and relevant legislation.
* Excellent leadership, communication, and interpersonal skills.
* Proven track record of managing budgets and financial performance.
* Commitment to promoting equality, diversity, and inclusion