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Customer Success
Remote working
Hourly paid - PAYE contract up to £13.60 per hour
12 months
ASAP start Are you passionate about customer service and success within the recruitment tech market? We may have a contract for you!

Certain Advantage working with a technology partner within the recruitment group and looking for a contractor to work for a year as a Customer Success professional.

This is a remote based role in the UK, or potentially Ireland for a years contract and would suit a previous candidate within the customer success/sales/marketing and recruitment knowledge.

The Customer Success professional is a customer-facing professional who will engage, retain and drive our customers' understanding of the product offerings, with a focus on the growing Employer Branding and Online Recruiting space. The role is key to driving retention in their book of business. The ideal candidate will be passionate about the mission and the customers they partner with, providing unique solutions and an outstanding customer experience.

We are seeking

Some experience within an accounts, customer success, sales and consulting background.
Experience in Digital and Branding advertising campaigns and online recruiting would be helpful.
Basic understanding of the recruitment landscape
CRM knowledge, ideally Salesforce and nice to have would be Customer Success Analysis tools like Gainsight.
Passion for online advertising, media, marketing and employer branding.
Consistent track record of successfully achieving customer retention goals is a plusPlease apply using the link with your updated CV if interested