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Senior Logistics & Customer Service Administrator     

Rochester – 5 days on site

c.27k-30k – competitive salary dependent on experience & attitude – opportunity to work for a well-established FMCG company.

Monday to Friday 9:00am – 5:30pm

Do you have a strong Logistics / Customer Service background working at an FMCG company?

Are you passionate about your career and looking for a company where hard work is rewarded?

I am currently seeking a well organised, dynamic, Logistics / Customer Service candidate with an FMCG background to join a well establish team based in the Rochester area.

This role is a senior position within the team and requires a multiskilled, well-rounded applicant with the ability to solve problems effectively, and an interest in progression for the right person. You will be an active, hands-on member of the team, dealing daily with suppliers and liaising with other departments such as the warehouse, supply chain and various senior managers.

Duties for this role is varied but includes:

Processing customer orders whilst answering queries regarding stock issues and the amendment of orders

Weekly reporting of on time in full delivery

EDI mapping

Month end reporting

Stepping in to supervise the team when the line manager is absent

Keeping up to date on stock levels

Updating in-house system with information from various warehouses regarding goods in, goods out whilst resolving any discrepancies

Monitoring returns and credit notes

Liaising with third party hauliers to book transport

Liaising with other departments such as warehouse and accounts to resolve any issues

Producing reports on current stock levels

Communicate with production to advise on shortages

Ad hoc administrative duties

Carry out sales for employees

Facilitating customer collections

The successful candidate will have/be:

Recent experience working within a similar role

Excellent communication skills

The ability to work well alone as well as within a team

Great analytical skills

Previous experience of supply chain processes

Flexible working hours

A proactive approach to work and have the ability to think on their feet

This presents an excellent chance to become part of an international organization.

You'll be joining an established team, where there is genuine opportunity to develop your career, potentially undertaking further responsibility in your role!

If you think you fulfil the criteria mentioned, please submit your CV for prompt consideration!

This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment

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