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Spencer Clarke Group are looking for a Housing Options Officer to work with our local authority client in Bournemouth!

Contract - 3 months initial contract with the view to being extended to an ongoing basis

Salary - £16.00 - 20.00 per hour - may negotiate dependent on experience

About the role:

To assess the Council's housing duty to those applying for housing; as homeless or threatened with homelessness, in accordance with statute and Council policy and working procedures.
To provide specialist advice on a range of complex housing options and homeless prevention initiatives.
To hold a caseload & carry out detailed legal assessments of applications for housing, making decisions on all aspects of housing or homelessness applications including verification, eligibility, housing need and support.
To participate in Housing Options Duty Rota, providing excellent customer service in respect of a range of complex and contentious housing enquiries, through a range of communication channels, online, face to face & in the community.
To effectively manage a caseload through personal housing plans, communication strategies and effective record keeping. About You:

Experience of providing professional advice to people in housing need or a relevant sector.
Experience of working for a range of different vulnerable clients (e.g. victims of domestic abuse, mental health, offenders, substance misuse, young people, learning or other disabilities)
Experience of managing a caseload and developing support plans
Ability to recognise issues relating to Adult safeguarding, child protection and domestic abuse.
Ability to effectively use casework management systemsAbout us:

We offer a £250 referral bonus - so please pass on any details to someone who you think may be interested!
We supply to hundreds of councils across the UK!
Nationwide Supplier to the NHS!If you are interested in this role, please contact Jenna at Spencer Clarke Group - (phone number removed)