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Operations Manager

Service Care Solutions are working with a client to fill a full time position for an Operations Manager. Our client supports people suffering with Drug & Alcohol addiction through Addiction Support, Employment Training & Social Skills, and Supported living.

The Role of the Operations Manager

As the Operations Manager you will be required to directly manage and develop the Recovery Steps service across Cumbria. This service is a statutory substance misuse service, operated in partnership with other service providers, providing support and interventions to community members with substance misuse issues.

You will provide inspirational leadership to Team Leaders and support them to deliver a broad range of high quality, innovative services that promote recovery, health, and wellbeing. These duties will be carried out to the highest standards according to our clients passion statement, delivery ethos, policy and practice.

You will work closely with the Senior Leadership Team, sub-contracting organisations, partner organisations, local councils, clinicians, social enterprises, and training providers to develop service reach, whilst supporting project leads to accurately report back impact data, contract monitoring/performance and development opportunities.

You will carry out your role within a culture of co-production which actively promotes concepts including asset-based working practices, visible, tangible recovery and pro-social modelling which are aligned with the core organisational values of our client at every level.

Requirements of the Operations Manager

Experience working in a similar role at either Operations Manager or Service Manager level.

From a similar background such as; Substance Misuse, Housing, Mental Health

Understanding of Drug & Alcohol addiction effects and services