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Bar staff

Location: Chichester

Salary: £11.44 per hour

(only candidates 18+ due to licensing requirements)

About the role:

Bee Happy Recruitment are working with a well-established client in the hospitality industry who are looking for bar staff to join the team. The bar & restaurant itself is an Independently owned fine dining restaurant serving modern European dishes, with the best cocktails, wine bar with seating and a wonderful outdoor garden area, very popular with the theatre crowd perfect for a light snack or that special meal.

Job duties include:

1. Serving Customers

* Taking Orders: Receive drink and sometimes food orders from customers.

* Preparing Drinks: Make and serve a wide variety of alcoholic and non-alcoholic drinks, including cocktails, beers, wines, and spirits.

* Recommending Drinks: Offer advice to customers about different beverages, including making recommendations for wine, cocktails, or special promotions.

2. Cash Handling and Payment Processing

* Processing Payments: Handle cash, credit card, or mobile payments for drinks and food.

* Providing Receipts: Offer receipts if requested and ensure the correct amount of change is given.

* Operating the Cash Register: Use a point of sale (POS) system to track orders and sales.

3. Stocking and Inventory Management

* Restocking the Bar: Ensure that the bar is well-stocked with beverages, garnishes, ice, and other essentials.

* Managing Inventory: Assist with inventory management, counting bottles, and reporting shortages or overstock.

* Ordering Supplies: Communicate with suppliers or managers about stock replenishment needs.

4. Cleaning and Maintenance

* Cleaning the Bar Area: Wipe down the bar, tables, and chairs; wash glasses and utensils; and ensure the bar is tidy and presentable.

* Sanitizing Equipment: Regularly clean beer taps, coffee machines, blenders, and other equipment.

* Emptying Bins: Dispose of waste properly, including emptying trash cans and recycling bins.

5. Compliance and Safety

* Checking ID: Verify the age of customers to ensure they are of legal drinking age.

* Maintaining Health and Safety Standards: Ensure the bar area adheres to local health and safety regulations, including hygiene and cleanliness.

* Managing Alcohol Responsibility: Refuse service to customers who appear intoxicated and manage conflict situations calmly.

6. Customer Service and Engagement

* Engaging with Customers: Provide friendly and attentive service, making customers feel welcome.

* Handling Complaints: Deal with customer complaints or issues professionally, aiming for quick resolution.

* Promoting Events or Specials: Inform customers about upcoming events, promotions, or new items on the menu.

7. Teamwork and Communication

* Collaborating with Other Staff: Work closely with waitstaff, kitchen staff, and management to ensure smooth service.

* Communicating Needs: Inform team members about issues with stock, customers, or equipment.

8. Preparation for Service

* Setting Up the Bar: Prepare the bar for opening by ensuring all supplies, garnishes, and drinks are in place.

* Prepping Ingredients: Slice fruits, make syrups, and prepare other drink ingredients ahead of time.

* Setting Up the till: Ensure the cash register is ready for the day with adequate change.

Shift patterns:

Day shift: 10am - 5pm

Evening shift: 5pm - 11.30/12pm

Split shift: 11am - 3pm & 5pm - 11.30/12pm

Please note - Candidates will be expected to work weekends and have own transport for the evening shifts.

(Previous knowledge of cocktails & wine is advantageous but not essential.)