Login to Apply

Are you a highly motivated Transport Manager with experience in commercial waste collections?

Here at SUEZ, we have an opportunity for a Senior Service Delivery Manager to manage the day-to-day operations of our Industrial and Commercial collections team based in Bristol. You will be responsible for delivering outstanding service to our diverse customer base and ensuring the profitability of the depot meets the regional expectations.

About the Role

* We offer a package up to £70.000 inclusive of basic salary, bonus and company car/allowance.

* MUST have I&C experience in a multi-drop logistics environment– high volume – low margin

* MUST have waste experience

What will I be doing?

* Overall managerial responsibility of the depot ensuring it operates efficiently, meeting agreed service levels and delivering our regional strategy.

* Ensure activities within operations are carried out with the highest regard to the Health and Safety and Wellbeing of all employees, customers and members of the public.

* Create a “customer first” culture that encourages staff to give their very best while working with our team to provide the best operational solutions.

* Through pro-active driver management ensure minimal damage/ maintenance requirements to vehicles and efficient usage of fuel

* Responsible for reviewing our offering and putting customer retention, growth and conversion strategies into action.

What are the requirements?

* Background / Experience – minimum of 2 years’ experience in a managerial position of a multi-drop logistics environment– high volume – low margin business, operated in a continuous improvement environment.

* Specific Knowledge – IOSH or equivalent, Full CPC National Road Haulage, Computer skills (MS, Excel, Word)

* Business understanding – strong financial/operational skills with track record of route planning / operational productivity and service level improvements.

* Compliance – understands the need to operate in a compliant manner whilst at the same time competing in a challenging environment.

* Customers (external and internal) – ability to relate to managing service levels, creating positive customer experience whilst managing expectations, maximising customer loyalty and profit levels.

* People – open communication skills, experience of building successful teams.

*** Internally known as Senior Service Delivery Manager ***

Who we are

SUEZ recycling and recovery UK is a forward-thinking company recognised as one of the top places in the UK to work. We are proud of the fantastic opportunities for personal growth and development we offer our people. As we continue to develop and grow, you can play an important part in the essential work we are doing to make businesses and communities more sustainable.

Working at SUEZ recycling and recovery UK is not like most jobs – it means striving to secure our planet’s resources and being part of the resource revolution. By joining us, you will help to safeguard the environment and the public through essential waste and water management services, contribute to the sustainable development of communities, businesses and regions, and promote the emerging low-carbon circular economy.

With a raft of benefits, family-friendly policies and excellent remuneration packages, there’s never been a better time to join SUEZ recycling and recovery UK. A friendly and supportive place that you will love to work in, we believe creativity, clear communication and our drive for excellence are the keys to our success. If you share our thinking – and have the qualities we’re looking for – you could play a big part in our dedicated team.

To find out more or apply, please complete the application form and attach your CV.

*No agencies please