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Medical Receptionist

System knowledge: System One

​PLEASE NOTE, CANDIDATES WITH NO GP SURGERY EXPERIENCE WILL NOT BE CONTACTED

Location: Hammersmith

Job Type: Temporary

Duration of booking: This is a temporary ongoing role with no end date specified at this stage

Proposed start date: ASAP

Sector: Healthcare

Base: Hospital / GP Practice

Pay Rates: £12.82 PAYE inclusive of holiday pay

Working Days and Hours: Monday to Friday, the candidate needs to be flexible to work the following shifts:

7.30am to 3.30pm

8am to 4pm

10.30am to 6.30pm

Candidates may be required to help the client on Saturdays, working 9am to 3pm, this will be discussed at interview stage

Hybrid Working: No always on client site

Smart Card: Would be preferable, not essential

Duties:

* Provision of a professional GP Reception Service, demonstrating a high degree of tact, diplomacy and confidentiality as the first point of contact for service users, carers, health professionals and 3rd party organisations.

* Operate an efficient telephone message system, exercising judgement in the exchange and prioritization of information.

* Receive and scan all referrals to our Central Referral Hub for processing

* Co-ordination of main clinics and satellite clinics

* Typing clinical and administrative documents in agreed formats and within specified timescales

* Book and outcome clinic appointments on Systm One

* Scanning documents and upload to the Systm One

* Receive and respond to emails in an appropriate manner, forwarding where necessary

* Maintain the team’s stock of leaflets and forms.

* Undertake clerical duties including photocopying, laminating and faxing

* Maintain asset registers, logs and inventories.

* Maintain a safe working environment liaising with the appropriate agency to complete requested works