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Service Advisor

Franchised Motor Dealership

Location: Chester
Salary: £33,000 OTE
Hours: Monday - Friday, 8:30 AM - 5:30 PM (½ hour lunch) + alternate Saturdays (8:30 AM - 12:30 PM)

Company Car Available

The Role

We are looking for a confident and customer-focused Service Advisor to join our front-of-house team. This role involves working closely with both customers and internal teams to ensure a seamless service experience. The ideal candidate will have previous Service Advisor experience, strong communication skills, and a professional, friendly approach.

Key Responsibilities

Managing daily service bookings and customer enquiries
Creating detailed job cards for technicians
Providing progress updates and explaining technical work to customers
Selling additional services, including service plans
Handling invoicing and maintaining accurate records
General administrative duties

What We're Looking For

Previous Automotive Service Advisor
Strong customer service and communication skills
IT proficiency and good organisational skills

What We Offer

Manufacturer training, including overnight stays (2-3 nights) and online courses
Additional holiday entitlement for long service
Flexible time off for personal commitments (e.g., school events)
Access to company holiday accommodation
Unique staff benefits, including complimentary in-house services
Fully expensed company car (excluding fuel)

If you have a passion for delivering excellent customer service and want to be part of a supportive and friendly team, we'd love to hear from you.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission