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Are you ready to embark on an exciting career in the maritime industry? The Company is a leader in innovative maritime technology, is on the lookout for a dedicated Maritime Operations Support Assistant to join their growing team. This is a unique opportunity to make a tangible impact by supporting global maritime safety and operational excellence.

Location. Poole, Dorset, UK

Starting salary. £26,000 - £30,000 per annum depending on experience.

Hours: The shift patterns are 9am-9pm 4 days on 4 days off covering 7 days a week

About the Company

We are at the forefront of maritime intelligence, leveraging progressive technology to ensure our clients' vessels navigate safely and effectively across the world's oceans. With a modern and supportive work environment, we pride ourselves on fostering growth, innovation and excellence.

Why Join? 

Exceptional training. We pride ourselves on structured training from the ground up on a near persistent basis.
Career progression. Explore exciting opportunities for professional growth in a forward-thinking company
Health & wellbeing. Access healthcare benefits after just 3 months of employment.
Generous leave. Enjoy 25 days of annual holiday plus bank holidays.
Exciting workspace. Work in a vibrant, open-plan office designed for collaboration and productivity.
Convenient parking. Free on-site parking for all employees. 
 Your Role - Key responsibilities

As a Maritime Operations Support Assistant, you will be at the heart of our operations, ensuring client vessels are safe, compliant, and well-informed. Your responsibilities will include:

Maritime security updates. Providing captains with real-time security information and updates.
Client support. Handling client queries efficiently via email and phone to maintain high standards of service.
Route monitoring. Monitoring vessel routes for safety, compliance, and risk management.
Incident alerts. Issuing real-time maritime security incident alerts to ensure client awareness. 
Risk reporting. Preparing comprehensive Route Risk Reports to support operational decisions.
Data management. Logging and maintaining accurate records to ensure operational efficiency.
What you bring - Required skills and experience

Technical IT proficiency. Competent in using Microsoft Office applications and other digital tools.
Attention to detail. Meticulous in monitoring, recording and reporting data accurately.
Excellent communication skills. Strong verbal and written communication abilities to liaise effectively with clients and teams.
Maritime expertise preferred but not essential. Some experience in the maritime sector would be helpful, either at sea or in shore-based operations.
What We Offer

Joining means becoming part of a supportive and innovative team where your contributions matter. You'll benefit from:

A collaborative and modern workplace in Poole.
Opportunities to grow and develop your career within a forward-thinking company. 
A chance to play a pivotal role in safeguarding global maritime operations.
Ready to progress? 

If you're passionate about learning maritime operations and eager to contribute to a fast-growing company making waves in the industry, we'd love to hear from you. If you are interested, please submit an up to date CV and also feel free to give us a call and ask for Alan or Monika.  

The company is an equal opportunities employer, we welcome applications from candidates of all backgrounds and experiences