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Business Change Lead
Bristol – 3 days/week onsite
£(Apply online only)/day inside IR35
6-12 month contract
BPSS security checks will be taken before onboarding

Job Purpose / Overview

• Support the Business Change Manager in the ongoing development and improvement of the Business Change strategy across a multi-programme and project Digital and IT team (approximately 80 people) delivering functional and technical change.
• Manage the delivery of multiple Business Change workstreams within programmes and projects, collaborating closely with Business Analysts and Project Managers.
• Ensure quality assurance for Business Change deliverables and ways of working across projects and programmes, working in conjunction with Business Analysts and Project Managers.
• Provide oversight and assurance for business change activities delivered by external digital partners and Systems Integrators.
• Manage external Business Change resources across projects, ensuring alignment with project budgets and business cases.
• Ensure that all digital business cases include robust Business Benefits identification and establish KPIs for effective benefits realisation.
• Report Business Change performance to the Business Change Manager.
• Provide mentoring and, where necessary, line management for junior resources.
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Contextual Information
The Business Change Lead will report directly to the Business Change Manager. This role involves supporting the implementation of a holistic Business Change strategy and the execution of related activities across the digital and IT portfolio. The role requires close collaboration with peers in Digital & IT, including areas such as Delivery Assurance, Testing, Information Management, and Integration.
This position is based in Suffolk and requires the ability to travel to the designated site as needed.
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Knowledge, Skills, Qualifications & Experience
Knowledge & Skills
• Proven experience managing multiple business change workstreams within a high-value, complex change portfolio, ideally in an IT environment.
• Excellent interpersonal skills with the ability to influence and engage stakeholders across all levels of an organization.
• Strong leadership capabilities with exceptional written and verbal communication skills.
• Expertise in coordinating Business Change across multiple programmes and projects.
• Ability to coach and manage junior team members effectively.
• Membership in a relevant professional body (e.g., ACPM or CMI) and holding an industry-recognized qualification such as Prosci or APMG Change Management.
Qualifications & Experience
• Degree-qualified or equivalent.
• At least 5 years of extensive, practical experience managing and delivering the people side of change.
• Demonstrated ability to provide oversight and assurance for external business change teams.
• Experience in industries such as energy, construction, manufacturing, or other highly regulated environments is desirable.
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Role Requirements
• The position requires a minimum of three days per week in the office, with flexibility to work from home for the remainder of the time. The primary office location is in Somerset