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Service Advisor | Banbury | Full Time | Basic £30,000 + Profit related bonus

Are you a customer-focused professional with a passion for delivering exceptional service?

Do you thrive in a fast-paced, dynamic environment where every day brings new challenges and opportunities?

If so, we have the perfect role for you, due to the expansion of our manufacturer models we are looking to recruit another Service Adviser to add to our family.

Established for over 40 years, our client is a proud family business known for providing a personal and friendly service. As main dealers in the industry, their reputation for excellence has been built on years of dedication and commitment to their customers and one of the consistently highest performing dealerships for Renault/Dacia/Alpine Manufactures.

They treat all their staff members like family, and this sense of belonging extends to their customers. This is evident in their high retention rates, as generations of customers return to them for servicing needs and new vehicles.

Are you the right person for the job?

Experience in a similar role within an automotive environment
Experience of working within a customer service environment
Strong administration skills
Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
Excellent communication skills
Ability to work to deadlines and timeframes
Flexible and adaptable approach
Full UK Driving Licence
Eligible to work in the UK
What will your role look like?

Dealing face to face with customers
Ensuring that customers are given exceptional levels of service
Using specialised software be required to price jobs and upsell
Dealing with phone calls quickly and efficiently
Plan the workshop day
Ensuring that you maximise workshop efficiencies and profit
Invoicing and taking payment from customers
Keeping the reception area tidy
What can you expect in return?

Pension
30 days annual leave, including bank holidays
Uniform provided
Employee discount
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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