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Job Title: Key Account Manager / Surveyor
Location: Essex, CM5
Salary: £40,000 basic + Commission (OTE £70,000+)
Contract: Full-time, Permanent
Reporting to: Operations Director
About the Role:
An exciting opportunity to join a growing, forward-thinking national business operating within the drainage and plumbing industry. As an Account Manager / Surveyor, you’ll be the face of the company—building strong relationships with clients, identifying new business opportunities, and managing projects from initial survey through to completion.
Key Responsibilities:
* Act as the main point of contact for assigned clients
* Build and maintain long-term relationships with commercial customers
* Conduct site surveys and client meetings
* Prepare and submit quotations and technical reports
* Identify new sales opportunities with existing clients
* Seek out and develop new business leads
* Communicate client needs across relevant teams internally
* Manage projects in line with both client expectations and company objectives
* Collaborate closely with the sales and operations teams
* Participate in a telephone support rota (1 in 6 weeks), providing technical advice to engineers over the phone
Requirements:
* Minimum 2 years’ experience in drainage, plumbing, construction, or a related industry
* Solid understanding of surveying and quoting in a commercial environment
* Full UK driving licence (essential)
* Comfortable travelling to and from our Ongar office
* Strong interpersonal and communication skills (written and verbal)
* Organised, proactive, and able to manage multiple projects to tight deadlines
* Basic IT literacy is essential; proficiency in Microsoft Outlook, Word, Excel and PowerPoint is advantageous
* Professional appearance, good punctuality, and a strong team ethic
* Positive, resilient attitude and a sense of humour appreciated within a close-knit team
What We Offer:
* £40,000 basic salary
* Uncapped commission – OTE £70,000+
* Company van (fully equipped with surveying equipment)
* Excellent long-term career prospects within a growing national business
* Supportive working environment with a close, collaborative team
If you're a motivated professional with a technical background and a passion for building client relationships, we’d love to hear from you. Apply today to join a growing company that values ambition, collaboration, and long-term success