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Collections Advisor
Monday to Friday
£23,000 rising to £23,500 after 6 months
Bonus: £4800 annually + £500 after 3 months training

We are recruiting for a leading organisation based in Stoke, they are a customer focused business looking to provide a great service to their customers. You will be joining a vibrant team who have a genuine passion for supporting and helping customers.

Role:

* Handling all customer correspondence

* Build rapport with customers to ensure a first-class service

* Working with the customers to work out the best solution for them

* Handle objections

* Answering an questions and queries that customers may have

* Working on several systems at once

Benefits:

* Earn why you learn £500 bonus paid after the first 3 months

* Up to 35 days holiday, including bank holidays

* Gym membership contribution of £20 per month

* Our Rewards Platform providing shopping discounts and savings on eating out and entertainment

* Shifts that offer you flexibility and time to do the things that are important to you outside work

* An Employee Assistant Programme offering support to help look after your health and wellbeing

* Paid time off to Volunteer at a charity of your choice – up to 2 days per year

* Enhanced Family Leave Policies

* Free onsite parking and a short walk from Stoke station

* Pension scheme, career development and long service awards

* Casual dress, regular social events and free tea and coffee