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Commercial Lead

Overview:

In this role you will be responsible the commercial success of our client, who are athe microbiome testing start up based in London. In the long term, this will mean building and leading a team of salespeople to help drive revenue. You will be expected to contribute to setting a commercial and sales strategy, generate leads, build client relationships, help set targets to hit or exceed revenue forecasts, and ultimately meet customer needs. They're looking for a quick learner who is confident and has strong negotiating skills — someone with a successful track record who can inspire the same performance in others.

Responsibilities:

* Represent the company effectively with comprehensive knowledge of the product portfolio

* Generate new business and establish and nurture client relationships.

* Achieve and hopefully outperform the revenue targets set by the Board.

* Monitor and report relevant KPIs on a weekly basis including weekly sales reports and provide insights on what works and where improvements are necessary

* Actively participate in defining and executing the company’s commercial strategy to increase market share in the UK and EU through microbiome testing product and service sales.

* Analyse and feedback on sales strategy, performance data, and sales forecasts.

* Develop an up to date understanding of the market and consumer needs and identify the company’s market fit and ideal customer profile

* Analyse competitor product and service offerings and feed these back to the company

* Liaise with the R&D team to work on product and service improvements

* Liaise with the Operations team on fulfilment and invoicing

* Collect and deliver client feedback for product and service improvement

* In the medium/long-term help to hire, train, motivate, and advise a team of sales representatives.

* Identify knowledge gaps within the team and develop plans for filling them, this will include relaying client requests and other information back to the lab/research and development teams.

* Participate in marketing efforts including assisting with the generation of marketing materials, social media posts, etc.

* From time to time assist with sales of the company’s pathology services when in combination with the microbiome service or assist other members of the team if necessary

* Develop on-boarding, check-in (account management) and other commercial SOPs to ensure that client management is standardised and of the highest standard. This will include terms of service and price negotiations among other responsibilities.

Benefits:

Aside from being part of a brilliant, purpose-driven team, you will also enjoy:

A competitive salary with a bonus scheme (see below), choice between:

£50K p.a. plus 100% of quarterly OTE bonus potential

£60K p.a. plus 50% of quarterly OTE bonus potential

Company options programme

Flexible working arrangements: Core hours are 10am-4pm, and you can choose a pattern that works for you

Company socials

Cycle to work scheme

Health insurance

Pension scheme