Login to Apply

Customer Service Support - Banbury £22k plus commission

Due to our clients busy and expanding they are seeking an additional Customer Service Support member to join their team.

About the company:

Our client is the UK’s largest manufacturer in their field, offering innovative, eco-friendly solutions to the construction industry

Responsibilities:

* Responding to customer queries

* Building relationships with customers and delivering outstanding customer service

* Estimating materials required to complete jobs

* Organising and send out samples for customers

* Generating quotations and process orders for new and existing customers

* Updating the company’s administrative online system (CRM)

* Enquiry follow up via phone and email.

Candidates

* be motivated, energetic, and enthusiastic

* be a confident and clear communicator both verbally and written

* be a well-organised team player

* be able to work under pressure

* be able to build relationships with customers

* be experienced working within a high paced office environment

* have a good level of excel skills

Package

* Up to £22,000 annual salary + (OTE bonus between 5k-10k per annum)

* WPA Cash Plan

* 30 days annual leave (including bank holidays)

* Pension

* Regular company social events

* 9am to 5pm – Monday to Thursday. 9am to 2.30pm on Friday

Candidates must be eligible to live and work in the UK.

Alcea Consultancy are acting as an employment business/agency in relation to this vacancy